AquaFinesse Testimonials, Par Pool & Spa

"Dear Ron, As you know when I talked to you at the end of June I had been battling an algae for all of last season. When we opened the pool in May of this year, the algae came back with a vengeance. I had been to numerous pool places in TN and MS trying to get rid of this, BUT no results. We were ready to shut the pool down and cover it. I read an article that you had written about algae so I decided that would not hurt to call someone else. I am so glad that I called you that day. You sent me the 2 products to get rid of the algae [AquaFinesse Pool Tablets & Naturally Pure Enzyme Cleaner], plus the CIRCULATOR jets and I paid only a fraction of what I’d already paid the other suppliers. Not only did your suggestions help, they CLEARED my problem. I love the Aqua Finesse that I started using after the algae problem cleared, and my water chemicals were right. I check the water everyday and my readings have been perfect since

"I am very impressed with your company’s expert knowledge and fantastic Customer Service. You DO take care of the customer after the sale, even if they are in the southeast US. I wish more businesses were like you.

"Ron, Thanks again for all your help and I will give you a call next spring to order my supplies. Have a great Thanksgiving and Christmas. Thank you,"

"Thank you Ron for the excellent advice on how to clean up and eliminate the white water mold and bio-films and generally cloudy water in our pool. I super-shocked, scrubbed, added Aqua Finesse and cleaned and replaced the sand in the filter. The pool water now looks great! I think the Aqua Finesse pool pucks are really doing the trick.

From "troublefreepool.com" and a post dated June 28, 2011: "I bought aquafinesse pool pucks... Anyway, so far no return of the slime. If something changes I will post back on this topic but thus far they are doing what they say they do for this problem - assuming I had a persistent sort of biofilm." Here's the link to the thread.

"Hi Ron, I wanted to give you a data point on my pool opening, may 17, as you have been so helpful with you advice. 3rd year on AqF. Best Pool opening in years. Did the Spring and Fall just before closing, took cover off and shocked once in the winter, shock with 20 lbs initial dose this spring, started on the big AqF [AquaFinesse Pool Water Care Tablets] tabs, held very high Cl for about 8 days, came down and has been great. Zero phosphates. Top off the optimizer."

“George (AquaFinesse rep) can tell you how distraught I was last year after our pool opened literally covered in slime. We even had to dispose of our new 1-season old pool cover as it, too, was covered in slime, as was the pool surround beneath it. I went back and forth between our 3 local pool supply stores and the man that opens and closes our pool. The only response I got for 3 weeks was to add more shock. After dumping more than 37 lbs. of shock in a pool that has less than 15,000 gallons of water, and then partially draining and refilling twice due to high cyanuric acid and stabilizer levels, I began to do my own research. That's how I found ParPools.com and Aquafinesse.

“Biofilm was new to me and all of the local pool supply companies. I ignored their suggestions to keep adding shock and instead ordered AquaFinesse Pool Water Care Tablets. As promised, within 3 weeks I finally got a swimmable chlorine

reading (please keep in mind my case was extreme). Shortly after that, the water was perfect and remained that way for the duration of the summer. I will admit I tried to get the local companies to carry it, but none would. I believe they felt their profit margin would be greater by pushing the shock and other chemicals instead of actually addressing and fixing the problem with a chemical-free product.

“And this is where I commend Par Pool & Spa for actually providing incredibly helpful information on biofilm...what it is...what it does...how it responds...and how to rid it from your pool. I admit my case was probably more extreme than most. But even if you have a "chlorination lock", or you can't get a swimmable free chlorine reading in your pool, chances are you have a biofilm and no amount of shock will fix it. Not only will Aquafinesse make your water swimmable, it will reduce your cost for chlorine sticks and other chemicals and make the water feel and look fantastic.

“As long as I own a pool, I will use Aquafinesse, as both a preventative and a maintenance measure. It definitely saves money in the long run. And I will order it from Par Pool & Spa because they really do know what they're talking about when it comes to biofilm!”

Colleen Quinnell
Virginia, April 2011

"Ron: I just wanted to take a little of your time to say "Thanks" for helping us through our spa problems. We had talked three weeks ago about our "Pink Slime" problem. All of the information you gave me was a great help. Also, thanks for getting us started with Aqua Finesse. So far, it is the best product we have used. After draining and cleaning the spa, the water is crystal clear and no trace of slime. We are now using the spa again and I hope this trend continues.

“You saved me from going to plan "B". (plan b: fill the spa with dirt and make a huge planter out of it.)

“Thanks again for your help and we will be doing more business with you in the future.”

"Hello Ron: First I have to say, I have never dealt with a company that takes such good care of their customers. I really appreciate it. I would have answered you yesterday, but I was busy replacing the roof on our deck that a wind storm tore off last week. I am just about finished with it.

"As far as the spa is concerned, we couldn't be happier. After about three months we drained it last week and closed it down for the summer. Where it is exposed to the sun, it gets too hot to use during the summer months. After the three months the water was still crystal clear with no slime or ring around the spa. That is something we didn't always see with the other chemicals we were using. Perhaps one of the things my wife and I appreciate the most is that when you open the cover there is no chemical smell and the maintenance is so simple. Again, "thanks" for turning us on to Aquafinesse.

"I do have one question. Somewhere in the material you sent, I read about overdosing. What do you look for when you have overdosed? Hopefully I will not have that problem.

"I will be ordering more Aquafinesse from you in the fall when we are ready to start it up again. Thanks for helping us turn our spa into something we can enjoy again."

AquaFinesse™ Pool Pucks removes bacteria laden, ugly Biofilm although the water is clear, notice the "black" grout lines turn white
Before AquaFinesse	After AquaFinesse

Click here to request an actual AquaFinesse case study demonstrating how this amazing product works in 3 - 8 weeks to dramatically clean this pool's surface.
Removal of Biofilm (after accumulating for about 4 years) inside a System3 cartridge filter over 6 week period
Before AquaFinesse	After AquaFinesse

The biofilm was a sticky, crusty film that had to be scraped off with a knife. As you can see, the inside of the filter tank is "like new" after being treated with AquaFinesse Pool Water Care Tablets.

If you still need help, here's how to reach us:

Telephone (during store hours): Stratford 203-377-0100
FAX: (24 hrs) 203-375-7787
Email: techhelp@parpool-spa.com