For AquaFinesse Start Up information,
Aqua Finesse Facts:
Can I use AquaFinesse™ in any hot tub - old or new?
AquaFinesse™ works great with any spa or hot tub as long as the tub has an effective filtration system, removable
and /or cleanable filters and a means of providing water circulation through the filters for at least 4 hours a day.
Can I use AquaFinesse™ in a spa with water that already has chlorine or bromine in it?
If the spa has just been emptied and refilled with fresh water, you can immediately switch to AquaFinesse™. For a spa that has been sanitized with chlorine or bromine for more than one week, you must drain 1/3 the spa and refill it with new water before using AquaFinesse™.
If it has been 2 weeks or more since your last refill, we recommend a
fresh drain & refill for optimal results.
Can I use AquaFinesse™ in a spa
treated with Soft Soak, BaquaSpa or Leisure Time Free?
Absolutely YES. Because biguanides work as they do (click
for more info) the spa MUST be purged using an AquaFinesse SpaClean Puck for
about 48 hours for best results. The AquaFinesse SpaClean Puck will
remove the existing biofilm AND the accumulated biguanide waste from the spas
surfaces. Regardless of when the water was last changed, you must perform a
purge before adding AquaFinesse™. Keep in mind that
the water may become cloudy or stay cloudy for about one week as the AquaFinesse
Liquid continues to remove excess and hidden biofilms. Simply rinse the filter.
To purchase AquaFinesse, click on the
How do I use AquaFinesse™?
Take one bottle from the carrying case & check the label for your recommended weekly dose. Shake the product well & be sure to use the measuring cup to pour the proper amount of AquaFinesse™ into the spa water. Turn on the jets and leave them running for at least two minutes to fully mix the solution into your spa or hot tub water.
When used in combination with a good working ozone or silver ion system, no additional sanitizers are needed. However, the Association of Pool & Spa Professionals (APSP) recommends that hot tub owners maintain a minimum level of 1.5 ppm chlorine in the spa water. To meet these standards, we strongly suggest using the provided sanitizing tablets as directed in the slow-release dispenser.
To use the sanitizing tablets: place one AquaFinesse™ sanitizing tablet into the dispenser, secure cap and place dispenser on top of the water filter (or in the basket). Allow the dispenser to fill with water. Before using your tub, ensure that the dispenser is placed in the filter and working properly.
Test the water to make sure there is chlorine sanitizer level of 1.0 -
1.5 ppm Free Available Chlorine.
Do I need to "shock" the spa water before starting the AquaFinesse™ system?
No, it is not necessary to "shock" your water before starting the AquaFinesse™ system. However, there are certain situations in which we recommend a chlorine shock. With brand new tubs, we suggest "shocking" the water after you've filled the spa for the first time. If you also have concerns about the quality of your water supply, you can "shock" the water before starting with AquaFinesse™.
NOTE: IF THERE IS A PRESENCE OF
CHLORAMINES (combined chlorines) it will be necessary to shock the spa
with a monopersulfate shock (SpaGuard Spa Shock or
SpaBoss Spa Shock). This shock will break up & alleviate the
YOU MUST WAIT 4 to 6 HOURS AFTER "SHOCKING" BEFORE USING AquaFinesse™.
Click here for further
of AquaFinesse to other popular spa & hot tub sanitizing systems.
What do the sanitizing tablets do?
A small chlorine-based tablet is used in conjunction with our slow-release dispenser to kill all the bacteria from your tub after it's captured in the filter. The amount of residual chlorine remaining in your spa water is very minimal. This small dose significantly reduces unpleasant smells, dryness or bleaching effects typically associated with chlorine use.
tablets will last up to 7 to 10 days. This means that the dissolved chlorine,
not necessarily the tablet itself, will last that time depending on bather load,
size of spa, etc. As mentioned above, test the water 2 - 3 times per week to
determine chlorine levels. Only add a tablet when the chlorine level has dropped
below 1.0 ppm.
If you desire a better control of
the chlorine level, use the AquaFinesse Kit featuring the Granular chlorine.
NOTE: The Association of Pool & Spa Professionals (APSP) recommends that hot tub owners maintain a minimum level of
1.0 - 1.5 ppm chlorine in the spa water.
I just started with AquaFinesse™ and my water is dirty and cloudy - what am I doing wrong?
Nothing! In fact it's a sign that the AquaFinesse™ is working properly to recondition your spa water and equipment. If your spa is older than six months, a considerable amount of calcium and scale buildup will be released by AquaFinesse™ and flushed into your spa *.
During this reconditioning period, we recommend that you
rinse or clean your filter(s) twice a week. This helps to ensure that clean and clear water is flowing through your hot tub.
After the first 2 weeks, be sure to chemically clean the filter(s) as
noted below. When the spa is not in use, ensure that the valves, jets and water features are open and water is allowed to flow through them. Soon your water will be soft and odor-free without feeling slimy or greasy!
Hardness areas: High water hardness areas are those parts of the
United States where the water or calcium hardness is above 250 ppm.
Here's a map to help you. When starting up with AquaFinesse on a fresh or
initial fill, do not add the entire initial dose; the water will become very
cloudy. Add 1/3 of the initial dose Week One. Add 2/3 dose Week Two. Add the
regular dose every week thereafter until the spa is ready to be purged, drained
I thought I didn't have to worry about
pH & Total Alkalinity. Why are they mentioned? Although many customers
report that they have better balanced & easier to balance spa water, doesn't
mean that you forget about these two very important hot water care issues.
AquaFinesse may not be directly tied to pH and TA, but the overall health of
your spa's equipment is. Do a simple test once every week and adjust as needed.
*Do not enter hot tub if you cannot see the bottom of the tub.
How often should I clean the filters in my hot tub?
AquaFinesse™ works very closely with your tub's filtration system to ensure total water sanitization. We recommend cleaning the filters twice a week for the first two weeks. After this initial conditioning period, you should clean or rotate your filters on a weekly basis. For easier maintenance, we also recommend that you purchase back-up filters and rotate them regularly.
What's the best way to clean the filters?
For weekly maintenance, remove the filters from the tub and rinse them completely using the garden hose. Once a month, soak the filter(s) in a bucket using
AquaFinesse Filter Cleaner and rinse off filters before re-use. Always allow the filter(s) to dry completely before reinserting them into the tub.
How often should I use AquaFinesse™ to clean my hot tub water?
Use AquaFinesse™ as directed once a week -- do NOT overdose. Set a specific day for this. The sanitizing tablet should be replaced in its dispenser as soon as it has dissolved (approximately 7 to 10 days).
What happens if I overdose my hot tub with AquaFinesse™?
If an overdose occurs, you must drain 1/3 of your hot tub water, refill with fresh water and make sure you thoroughly clean the filters before re-inserting them. Always make sure you do not overdose.
How often should I change the spa water?
We recommend changing your water every three to four months. Many
customers report that they can get almost double that time. A good rule
of thumb is that if the water becomes cloudy or foamy, it's time to
change the water. You can also use our test strips to measure whether or not the water needs refreshing. Another good system is to refresh your water each time you purchase a new box of AquaFinesse™.
Is it safe to drain the water
onto my lawn?
Yes, AquaFinesse™ is environmentally friendly so it will not damage your garden, grass or household pets.
Can I use aromatherapy products with AquaFinesse™?
Yes, as long as the products you use are crystal (such as
Spazazz Escape Crystals) or salt based (Magma Onsen) and do not contain oils or other liquids.
If you still need help, here's how to
store hours): Shelton 203-377-0100